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ERQ marking: Cultural dimensions

Below you will find three sample ERQs for the question: Discuss the role that one cultural dimension may have on behaviour. Note that the same approach could be taken for Discuss effects of culture on behaviour.

For each of the samples, refer to the rubric to award marks. After each sample, there is a predicted grade as well as feedback on the strengths and limitations of the sample.

ERQ rubric

 

Sample 1

Cultural dimensions are aspects of a culture that are made up of cultural norms. It is important to understand these cultural dimensions in order to facilitate negotiations and communication between nations and communities. A handshake in the Western world signifies the closing of the deal whereas in Russia it does not signify anything particular other than business is taking place. This is an example of a difference in cultural dimensions that can lead to a misunderstanding.

There are several cultural dimensions.  There is power-distance.  This focuses on how much people respect authority and rules.  Russia has high power distance. There is also uncertainty avoidance in which people do not like ambiguity.  They want to be told what to do.  Then there is masculinity and femininity.  Masculine cultures value work. Then there is time orientation.  This dimension is about whether one saves money for the future or only lives in the moment.

This essay will focus on the cultural dimensions of collectivism vs. individualism. A person in a collectivist society will tend to identify strongly with the community. In collectivist societies working together is important. Individualistic cultures focus on the individual.

This cultural dimension of collectivism vs. individualism affects social identity theory, memory and also conformity. Berry found that Inuits from McMurdo conformed significantly less than a tribe from Sierra Leone. The Inuits had a more individualistic society where success depended more on individual hunting as opposed to the Sierra Leone people who have a more collectivist society. Survival in Sierra Leone depended on the annual harvest that everyone had to work for together. However, this study is problematic because the participants were deceived during the Asch test.  When they found out that they had conformed after being lied to by the researcher, they could have been emotionally traumatized. This is a serious ethical consideration which makes the results less valid.

However, from these results, we can see that people are more likely to conform in a collectivist society. This is because in order for the group to succeed it is important for people to cooperate.  This affects people in schools as well, where conformity is very important in order to succeed.

Whether a culture is collectivist or not will affect memory. In a Western individualist society people tend to remember their own successes more and in collectivistic cultures, they remember the group’s activity more.  However, there are always exceptions in each culture.  For example, Americans remember 9-11 which is not an individual success; it was a national tragedy.

To conclude, the cultural dimension of individualism versus collectivism affects behaviour in several ways. It can affect the level to which we conform as well as what we actually remember.

457 words

Focus on the question: The beginning of the essay lacks focus.  The first paragraph does not clearly address the question.  The second paragraph does a very brief description of the various dimensions.  This is poor practice.  Only the third paragraph finally addresses the question, but only in a limited fashion. The essay is not well focused.  1 mark.

Knowledge and understanding: There is some understanding of the concept of dimensions and specifically, I-C.  The definition of individualistic culture uses the term to define itself. Use of psychological terminology is limited.  3 marks

Use of research: There is only one study that is used to any effect. A second study is attempted but Kulkoffsky's study and its results are not correctly described.  2 marks.

Critical thinking: There is very limited evidence of critical thinking. The comment about ethical considerations is not highly relevant to the discussion of dimensions and is overstated. 1 mark.

Clarity and organization: The essay is not well organized. Ideas are not developed and there is no clear "discussion" of dimensions. 1 mark

Total: 8 marks

Predicted: 4

Sample 2

Cultural dimensions were ‘discovered’ by Hofstede in 1980. They are best described as the values and norms of a culture that guide behaviour.  Hofstede developed his theory by carrying out a content analysis of questionnaires given to employees from different nationalities of an international company. The questionnaires asked questions about relationships with others, attitudes toward authority, need for clarity and rules and attitudes about work and leisure time.  One cultural dimension he identified is “individualism vs collectivism” or I-C. It is debatable to what extent cultural dimensions may influence an individual's behaviour.

An individualistic culture focuses on individual achievement, independence and self-actualization.  Individualistic cultures emphasize one’s autonomy and right to express one’s personal opinion and feelings. These cultures also respect privacy. Collectivistic cultures focus on interdependence and social harmony.  In these cultures it is not appropriate to directly express one’s personal opinion or show emotion.  Privacy is less important that acceptance and conformity to one’s group.

One way that I-C influences behaviour is seen in Berry’s study of conformity. Berry tested Temne farmers, who were collectivistic, and Inuit hunters, who were individualistic.  Both groups were given a version of Asch’s line test. As in the original, they were shown a line and then asked to match it with one of the lines on a slide.  In this version, the participant was tested alone, but in some cases was told “Other Temne have said that line 4 is the best match.  What do you think?”  Is some cases, this was correct and in others it was not.  Berry found that the Temne (collectivistic) were more likely to conform to the wrong answer if they were told that other members of their group had also chosen that line.

This study is problematic in that the task is rather artificial. This could also be seen as a strength because the study is highly controlled and has high internal validity.  However, the task is also meaningless and choosing the wrong answer has no personal risk for the participant. This may not reflect what happens under natural conditions, so the study has low ecological validity. However, it could be argued that if they conform on such a meaningless task, this shows just how powerful the cultural dimension actually is.

Another way that I-C influences behaviour can be seen in Parker’s study of depression in white Australian and Chinese out-patients. Australians are a highly individualistic culture and Chinese are a collectivistic culture.  Both groups were asked to complete a survey to measure both their level of I-C and their symptoms of depression.  Each symptom was ranked for intensity.  The results showed that 60% of Chinese reported that their somatic symptoms were the reason for seeking help, where only 13% of Australians did.  Australians were more likely to have emotional symptoms. This makes sense as collectivistic cultures are less likely to express emotions to people outside their family than individualistic cultures.

Unlike Berry’s experiment, this study is naturalistic.  The patients are self-reporting on their symptoms and a correlation was drawn between the level of I-C and the symptoms.  Since Berry’s study is a quasi-experiment, both studies are not able to demonstrate a cause and effect relationship between the dimension and the behaviour, but trends can be identified.

It is important to remember that dimensions – in this case I-C - refer to a trend in behaviour within a culture or a group. An individual's behaviour may differ from the rest of the culture.  That is – a person from a collectivistic culture may be highly autonomous and someone from an individualistic culture may strive for social harmony.  Although dimensions have been used to help with international business and to explain acculturative stress, there is the danger of applying these cultural dimensions to all members of a culture, leading to stereotyping or the “ecological fallacy.”  Cultural dimensions leads to an “etic” approach to research in which we compare cultures, rather than an emic approach which simply tries to understand a single culture.  Dimensions are a good way to generalize about cultures, but not a good way to talk about individuals.

685 words

Focus on the question: The introduction clearly sets up the essay.  The question to be discussed is clearly identified and the concept of "dimensions" is clearly defined.  2 marks.

Knowledge and understanding: The response demonstrates a clear understanding of the dimension.  Psychological terminology is generally used effectively, although the concepts of "etic" and "internal validity" are not well linked to the question of cultural dimensions. 4 marks.

Use of research: There are three studies that are clearly outlined - Hofstede's original study, Berry on conformity and Parker on depression. Parker could be a bit more clearly explained with regard to the procedure and findings. 5 marks

Critical thinking: There is some evidence of critical thinking.  There is an attempt to both evaluate the studies and to have a more holistic discussion of cultural dimensions. Ideas could be a bit more developed overall. The final paragraph lacks development.  4 marks

Clarity and organization: The response is well-organized and language communicates effectively. 2 marks.

Total: 17 marks

Predicted: 7

Sample 3

Culture has many definitions and it is considered to be a complex system that includes several different aspects of a certain society. Hofstede defines culture as the schemas that influence individual behaviour towards others and his/her surroundings and this behaviour is learned through daily interactions with other group members.

Cultural dimensions are defined as the way people understand their behaviour and those of others. One typical research investigating how cultures interact is that of Hofstede in IBM, a multinational company including many different nationalities in their staff. Hofstede made surveys to the 40 largest nationality groups in the company making a cross-cultural analysis to understand and analyze the results, giving him insight into the different roles and behaviours taken by the personnel at IBM.

This essay will discuss the cultural dimension of individualism. In an individualist society, individuals are expected to take care of themselves and their immediate family. This type of cultural dimension is characteristic of Western cultures where there is a great importance on only caring for oneself and those to whom an individual is in direct relationship. This is in contrast to a collectivist society where individuals since birth are integrated into larger families and social in-groups from which the individual obtains care and support. Individualist societies have a larger emphasis on trying to obtain a more personal gratification from concentrating in the individual. Unlike in the collectivist society where an individual who does not follow the norms of the family or society may face severe consequences.

A study by Berry showed that people from collectivistic cultures are less likely to have flashbulb memories than people from individualistic cultures.  They asked Chinese and Americans to try to remember where they were, what they were doing and who they were with when they heard news about someone’s death.  The research showed that Americans remembered more and were more accurate than the Chinese. This is because what the individual was doing at the time is more important in individualistic cultures.  However, this study cannot be generalized to all cultures as only Chinese and Americans were studied.

Another study showed the effect of dimensions was Parker’s study of Chinese patients with depression.  They found that Chinese patients had physical symptoms instead of cognitive symptoms.  This is because they have to hide their emotions so they are converted into physical symptoms.  In western societies, it is normal for people to talk about their feelings, so this might explain the difference.  A problem with this study is that only Chinese patients were studied so we cannot generalize to other cultures.  In addition, they only studied depression. We do not know if Chinese would show physical symptoms for other disorders.

Individualism as a cultural dimension has an important role to a large extent over an individual, as it guides and gives norms and expectations to how individuals should behave in their societies. These norms are learned from an early stage in life and give the individual the mental schema on how to behave towards their surroundings and others, as Hofstede (2001) explained with his definition of culture.

515 words

Focus on the question: There is an attempt at focus, but it is not well sustained.  The introduction does not clearly frame the argument for the essay. 1 mark.

Knowledge and understanding: The dimension is not clearly defined and the description has some inaccuracies/over generalizations.  Psychological terminology is not used effectively - for example, there is no clear understanding of flashbulb memory demonstrated. 2 marks.

Use of research: There are two studies used to support the essay.  It is not a problem that the first study is misattributed. However, the details of the studies are lacking and there are many errors in the descriptions and interpretations of the findings. 2 marks.

Critical thinking: There is an attempt at critical thinking, but it is formulaic and of marginal relevance to the question. 1 mark.

Clarity and organization: Language and organization are not always clear.  1 mark.

Total: 7 marks

Predicted: 3