A new school has opened in Switzerland, and its principal and IT manager are considering two options:

Option 1: Using a local client–server network.

Option 2: Using a cloud-based service.

Evaluate these two options.

Many people use smartwatches to monitor their vital signs and manage their health.

To what extent should an individual use a smartwatch to manage their health?

Cameras in school

The principal at Flynn School has received requests from parents saying that they would like to monitor their children’s performance in school more closely. He is considering extending the school’s IT system by installing cameras linked to facial recognition software that can record student behaviour in lessons.

The facial recognition software can determine a student’s attention level and behaviour, such as identifying if they are listening, answering questions, talking with other students, or sleeping. The software uses machine learning to analyse each student’s behaviour and gives them a weekly score that is automatically emailed to their parents.

The principal claims that monitoring students’ behaviour more closely will improve the teaching and learning that takes place.

Discuss whether Flynn School should introduce a facial recognition system that uses machine learning to analyse each student’s behaviour and give them a score that is automatically emailed to their parents.

Discuss whether Daniela should make every teacher at Orams Academy use the same learning platform or allow each teacher to choose their own preferred learning management approach.

To what extent do you agree that the advantages of implanting microchips in humans outweigh the concerns? Use all the sources and your own knowledge.

Smart warehouse

Greenwood Industries’ warehouse uses a smart storage solution for the picking of products from the shelves of the warehouse. Robots are used in this automated picking process.

Currently, these robots are programmed to access a knowledge base* that enables these robots to use the most efficient route for the picking of products.

Greenwood Industries claims the picking process would be improved if the expert system was replaced by an artificial neural network (ANN).

Discuss whether Greenwood Industries should replace the existing system with one that uses an artificial neural network (ANN).

* knowledge base: a set of rules that are manually input into an expert system.

The development of mobile health apps has changed the way citizens manage their own health and well-being.

Discuss whether citizens like Jaime should rely only on the advice of a health app to manage their own health and well-being.

Bitcoin transactions are made between individuals without the knowledge of banks, governments, or credit card companies. Some governments are investigating whether they should regulate digital transactions, such as those made using bitcoins.

To what extent is it appropriate for governments to regulate digital transactions, such as those made using bitcoins?

The students with special educational needs and disabilities (SEND) want to be included in school activities and have appropriate access to the curriculum. 

The two interventions influence a student’s identity in the classroom.

Evaluate the impact of educational digital technologies, such as social robots and assistive technologies, on the identity of students with SEND in Tayton School.

With reference to the stimulus material above and to your own inquiries, recommend the digital intervention(s) that the council should choose to address the challenge of ensuring mobility associated with living in towns such as Miketon.

Evaluate the advantages and disadvantages of e-voting.

Should we completely automate journalism?

Some of the news articles that you read are written by automated journalism software. This software uses algorithms and natural language generators to turn facts and trends into news stories.

Narrative Science, a company that produces automated journalism software, predicts that by 2026 up to 90 % of news articles could be generated by machine learning algorithms.

Discuss whether it is acceptable for news articles to be generated by automated journalism software.

Many schools block access to social networking websites like Twitter, Facebook and YouTube. However, other schools are investigating two different options:

• Monitoring the network to view what websites the students are viewing.
• Giving different ages of students different levels of access to social media sites.

Analyse these two options.

Robbi’s website claims that, “Robbi is friendly, helpful and intelligent. He can sense and respond, and learns as you engage with him”. Some of the customers who own Robbi are considering whether they could extend the range of tasks Robbi could perform, or whether they should allow Robbi to make decisions for them.

To what extent should individuals rely on social robots like Robbi to act as decision-makers for them?

The Okavango Medical Centre has received additional funding from the local authority. The centre is investigating the possibility of using these funds to purchase IT equipment that would allow surgeons in Gaborone to carry out surgery remotely.

Evaluate the impact of the purchase of this IT equipment on the medical centre and its patients.

Other than for the prevention of injuries, discuss the impacts on workers and employers of the use of exoskeletons in the workplace.

Policing as a human activity?

Toby Walsh, Professor of Artificial Intelligence at the University of New South Wales, Australia, notes that the use of police robots raises “many important questions that we, as a society, have to think about”.

Singapore has started testing patrol robots that survey pedestrian areas in the city-state. Xavier, the mall-cop robot, will be autonomously rolling through the Toa Payoh central district for three weeks scanning for “undesirable social behaviours”.

Figure 4 shows an example of a patrol robot.

Figure 4: An example of a patrol robot

Analyse the effectiveness of using face-to-face (F2F) training compared to distance learning to train farmers to use Agritexte.

App or intuition?

Apps have been developed that allow a customer to submit a trip request to a taxi company on their smartphone. These apps allow the customer to select the starting point and final destination of the journey as well as add other information, such as the time of journey and number of passengers.

The developers of the taxi journey app claim it can capture the real-time details of a journey, including the starting point, route, distance travelled, the speed of the car and the final destination. The app integrates this information with real-time traffic information, such as closed roads or accidents. Fares can be estimated before the journey, and the customer can pay digitally with their credit card or by PayPal.

Some traditional taxi drivers in cities such as Paris and Rio de Janeiro have campaigned against the introduction of these apps in taxi companies. Based on previous journeys recorded by the app, the taxi company recommends that their taxi drivers rely on the taxi journey app rather than their own knowledge of the city when determining the best route.

Discuss whether the taxi driver should rely on the taxi journey app, rather than their own knowledge of the city, when determining the best route.

Selecting candidates for political parties

Political parties often have large numbers of applicants who wish to act as representatives in their various governing bodies. A senior party official must make the final decision about which applicants should be offered which roles. Many roles receive as many as 15 applications, and it is not possible to interview each applicant.

In an attempt to streamline the application process, a prospective representative will need to complete two tasks:

1. Completing an online questionnaire.
2. Submitting a video where they explain the reasons behind their application.

Neither task will involve the team in the political party.

The applicants will be directed to a link provided by the software developer where they can complete both tasks. The responses to the questionnaires and the videos will be analysed using artificial intelligence (AI).

The software will score the questionnaire and video for each applicant and send it to the senior party official’s team. The applicants with the highest scores will then be invited by the political party for an interview.

The software developers claim this will reduce the number of applications the senior party official needs to process and lead to the most appropriate applicants being selected for an interview.

Discuss whether the political party should introduce the digital system to assist the senior party official when deciding which applicants should be offered roles as representatives.

Can digital technologies be used sustainably?

Many organizations claim that the most efficient use of information technology (IT) equipment, such as laptops and printers, is to replace them on a regular basis. For example, an organization’s strategy may be to do this every three years.

Other organizations purchase IT equipment that can easily be upgraded by increasing the storage and memory or upgrading the processing capabilities only when required. They claim they do not need to replace their IT equipment on such a regular basis and believe this is a more sustainable practice.

Evaluate the sustainability of these two strategies.

King Robotics is planning to use social robots in schools. The robots will use a unique approach called care receiving. In this approach to teaching, the robot does not directly instruct the student; instead, the robot makes mistakes and asks the student for help to correct them. Early studies have found that children respond very positively to this approach. The robots will also be able to carry out direct teaching activities.

Evaluate the advantages and disadvantages of using social robots such as Pepper to support the care-receiving teaching approach as well as carry out direct teaching activities.

Automated medical image analysis

EBBZS IT, based in Groningen, the Netherlands, intends to develop a system using artificial intelligence (AI) to help doctors at Joelstraat Hospital interpret medical images.

Due to the high resolution* of the digital images (see Figure 4), EBBZS IT claims the AI system will be able to learn from these images to assist doctors when diagnosing patients’ illnesses.

EBBZS IT also claims the AI system will be able to cope with the significant increase in the volume of patients and the increased complexity of their symptoms and conditions.

Figure 4: Examples of digital images used in the AI system

Identify two stakeholders that George, the project manager, must consult before implementing the IT updates.

Fake news

We see and hear news every day and trust that the information provided is accurate. That belief may soon end.

Artificial intelligence (AI) software is now being developed that can produce fake video footage of public figures using recordings of their own voices. Using as little as one minute of user-generated content (data), it can reproduce a particular person’s voice. The developer of this software demonstrated the results by using the voices of Bill Clinton, George Bush and Barack Obama in a computer-generated conversation.

Once a person’s voice has been reproduced, a fake video can be created by processing hundreds of videos of the person’s face. Video footage of politicians are often used, as there is so much data available online.

Law professor John Silverman commented that, as humans we tend to believe what we see, and the increased number of tools to make fake media that is unrecognizable from real media is going to prove a major challenge in the future.

Discuss the claim that companies who develop software that can create fake videos of politicians should be accountable for the fake videos posted by users of their software on social media platforms.

There are two possible methods for ensuring students use the TailorEd online learning system responsibly. They are:

• restricting access to sites that may be considered inappropriate
• educating the students about acceptable use.

Analyse these two methods.

Clouds under the sea

Microsoft has located one of its data centres on the seabed. Project Natick is now operating 100 feet below the surface of the North Sea (see Figure 4).

Figure 4: An artist’s representation of a data centre on the sea bed

[Adapted under sea photo by NOAA on Unsplash]

Microsoft has chosen to develop data centres on the seabed because they claim there are concerns about the environmental impact of data centres built on land. These seabed data centres can be constructed and placed on the sea bed in 90 days. This is compared to the two years that are required for land-based data centres.

Google patented their design for an underwater data centre in 2009. Even though functioning prototypes have been trialled, none have been used commercially.

The demand for data storage is doubling every two years, so it is likely that an increasing number of data centres will need to be constructed. These data centres can be constructed either under the sea or on land.

Discuss whether companies like Microsoft should build data centres on the seabed.

The chief executive officer of MediResearch is considering using cloud-based storage to store the genome data.  

Discuss whether MediResearch should move to cloud-based storage.

Discuss the advantages and disadvantages of using machine learning to predict natural disasters like earthquakes.

A cashless society

In the near future, it is possible that cash will not be accepted as a means of payment in Sweden. People are already using alternative ways of paying, such as mobile payment, card payment and internet payment. Currently, over 95% of citizens in Sweden have internet access.

Many people in Sweden claim there are advantages of using an app developed by Swish. The Swish app allows friends to share a restaurant bill, pay where credit or debit cards are not accepted, for babysitting or parking tickets, or make a donation at church.

However, other people in Sweden claim that making the Swish app the only means of payment may increase inequalities within the country.

Discuss whether countries should pass legislation making apps such as Swish the only means of payment.

Using a Segway with machine learning capabilities?

The Segway Patroller is a two-wheeled, battery-powered electric vehicle. Recently, Segway Patrollers have been used for security purposes in cities as well as in public spaces such as concerts, railway stations and shopping malls.

The Segway Patroller can travel up to a speed of 20 kilometres per hour (about 12 miles per hour) and travel about 40 kilometres (25 miles) in distance before the battery needs to be recharged.

Figure 3: A Segway Patroller

Mobile devices provide many benefits for children but can also be used inappropriately. Some groups claim it is the responsibility of parents to ensure their children use their mobile devices responsibly, while other groups claim that responsibility lies with other stakeholders, such as schools.

With reference to all the sources and your own knowledge, to what extent do you agree that parents should be responsible for ensuring their children develop safe and healthy habits for mobile device usage?

The chief executive officer (CEO) of CBR Bank, Alice McEwan, said in a recent interview, “CBR Bank will be replacing all passwords, PINs and personal verification questions for our online banking and mobile banking with voice biometrics recognition.”

To what extent are the changes proposed by Alice beneficial for both CBR Bank’s customers and CBR Bank’s IT support?

Jaime has decided to share his personal health information with researchers at the University of Sierra Nevada.

Analyse Jaime’s decision to share his personal health information with the University of Sierra Nevada.

With reference to the stimulus material and your own inquiries, recommend whether Tayton School should use social robots and/or assistive technologies to ensure students with SEND can be further integrated into the school.

The human face of student counselling

Many Diploma Programme (DP) coordinators are finding they do not have enough time to interview every student before they choose their DP subjects. They are considering purchasing the Student Counselling System, a proprietary management information system (MIS).

The developers of the Student Counselling System claim that, if students complete online questionnaires to determine their interests, abilities and future goals, the system can give them very accurate results, resulting in less than 5% of students changing their diploma subjects. They also claim the Student Counselling System will allow DP coordinators to be able to interview every student, something they cannot do now.

Some DP coordinators have concerns about the automation of this process and believe that advising students is something that is best done by relying on their own professional judgement and intuition.

Discuss whether DP coordinators should rely on the recommendations of the Student Counselling System rather than their own professional judgement and intuition when advising students about what DP subjects to study.

The government of Cameroon is watching the results of the Agritexte initiative. It is considering two options:

• extending the functionality of Agritexte into a web-based information system
• investing in education and training on the use of the existing Agritexte SMS system.  

Evaluate these two options.

Umair has decided on a strategy to develop his software and Braille keyboard by using crowdfunding and open-source software.

Discuss the advantages and disadvantages of this strategy.

Companies such as Panasonic will not make the data in computer models available to governments, as they are concerned that doing so would compromise their commercial interests.

Discuss whether governments should be able to make private companies such as Panasonic share their data.

The farmers of Chacra Province are concerned about the provincial government using a computer model to determine the amount of water they will be allowed to use to water their fruit trees.

To what extent should the farmers of Chacra Province rely on their knowledge and experience, rather than the computer-based solution provided by the provincial government, to manage the watering of the fruit trees?

How to appropriately interact in an online environment

Increasing numbers of parents are claiming digital technologies that monitor online activities are the best way to protect their children from offensive content. A number of companies, such as mSpy and Qustodio, have developed online monitoring apps.

Other parents claim it is not necessary to monitor their children’s online behaviour, preferring to encourage their children to develop the knowledge and skills to make appropriate choices.

Parents can consider two different interventions to ensure their children use the online environment appropriately:

1. Monitor their children’s online behaviour using apps
2. Encourage their children to develop the knowledge and skills to use the online environment and make appropriate choices.

With reference to real-life scenarios, evaluate these two interventions.

Many citizens have raised concerns about the surveillance of their web browsing history or the censorship of selected websites by their national government.

To what extent is it appropriate for national governments to use surveillance and censorship to control citizens’ access to websites?

The principal at Collège Earlet has been discussing arrangements for sharing data from the students’ watches with a third party, Fitness World.

Discuss whether the principal at Collège Earlet should agree to share data that has been collected by the students’ watches with Fitness World.

It is claimed that the NHS’s partnership with Google is beneficial for both stakeholders. However, concerns have been raised about the ethical implications of this data-sharing agreement.

To what extent is it ethical for the NHS to share patient information about eye scans from Moorfields Eye Hospital with Google?

Evaluate the decision by the NHS to share patient data with Google.

Some people feel uncomfortable about having their photographs taken and posted on a public website.

To what extent is it acceptable for ACP to take photographs of participants, post them online, and sell them without asking their permission?

The increasing use of cloud-based applications and online collaborative tools has led to Orams Academy introducing an acceptable use policy for students and teachers.

Explain three reasons why Orams Academy decided to introduce an acceptable use policy.

To what extent are the benefits of employees’ improved access to company resources outweighed by their concerns about the level of surveillance by the company?

Evaluate Kinakora National Park’s decision to use computer modelling to develop strategies for dealing with wildfires.  

To what extent do the benefits of collecting students’ academic progress data outweigh the concerns of the students, teachers and parents?

To what extent should pattern recognition in AI systems be trusted to make decisions about sending real-time alerts to the police?

Sharing dashcam* footage with police

Many police departments have started campaigns to encourage members of the public to upload footage of possible offences committed by drivers to police websites. The police are looking for footage of activities such as dangerous driving and driving whilst talking on a cellphone/mobile phone.

Members of the public can create an account on the police website to upload footage from their dashcam (see Figure 3). They can also upload their dashcam footage anonymously.

The police claim that using dashcam footage uploaded by the public will help reduce the number of accidents caused by dangerous driving.

Figure 3: An example of a dashcam

* dashcam: a video camera mounted in a vehicle to record activity on roads

Discuss whether this dashcam footage should be used by the police as part of their strategy to reduce the number of accidents caused by dangerous driving.

Some states are planning to return to a paper-based voting system, where voters put a cross (X) in the column next to the party of their choice.

Discuss whether these states should retain e-voting or return to a paper-based voting system.

Discuss whether Xingu Academy should become a bring-your-own-device (BYOD) school.

Matt Earle, the CEO of SBE Cruise Lines, has been investigating using artificial intelligence (AI) systems to track passengers and suggest activities they may wish to take part in when they interact with the touch screens on the ship. Some of his colleagues have concerns about taking this approach.

To what extent should Matt rely on the recommendations from the AI system to suggest activities to passengers?

To what extent is it acceptable for Rajesh to use services like a virtual private network (VPN) to access content that may be blocked in the country he is visiting?

Airlines have databases that contain data about passengers when tickets are booked. This data includes travel dates, itineraries, contact details, passport details and passengers’ home addresses. When passengers purchase a ticket online from an airline company, they have to accept the airline’s terms and conditions by clicking “Agree” (see Figure 3).

Figure 3: Acceptance of airline terms and conditions

Within these terms and conditions, it states that the airline may receive a request to share this data with the government of the country to which the passenger is flying.

Discuss whether airlines should share passengers’ data with the governments of the countries to which they are flying.

Smart farming

A government in East Africa is using the expertise of scientists at a university in the region to promote the culture of smart farming and increase the productivity of farmers (see Figure 5). To do this, they have developed an app that the farmers can use to assist them in their decision-making.

Figure 5: An example of farming in East Africa