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Date November 2017 Marks available 12 Reference code 17N.1.HL.TZ0.6
Level HL Paper 1 Time zone no time zone
Command term Discuss Question number 6 Adapted from N/A

Question

The human face of student counselling

Many Diploma Programme (DP) coordinators are finding they do not have enough time to interview every student before they choose their DP subjects. They are considering purchasing the Student Counselling System, a proprietary management information system (MIS).

The developers of the Student Counselling System claim that, if students complete online questionnaires to determine their interests, abilities and future goals, the system can give them very accurate results, resulting in less than 5% of students changing their diploma subjects. They also claim the Student Counselling System will allow DP coordinators to be able to interview every student, something they cannot do now.

Some DP coordinators have concerns about the automation of this process and believe that advising students is something that is best done by relying on their own professional judgement and intuition.

Discuss whether DP coordinators should rely on the recommendations of the Student Counselling System rather than their own professional judgement and intuition when advising students about what DP subjects to study.

Markscheme

Answers may include:

Reasons why DP coordinators should rely on the recommendations of the Student Counselling System (claim):

Reasons why DP coordinators should rely on their judgement (counter-claim):

 

In this question it is expected there will be a balance between the terminology related to digital systems and the terminology related to social and ethical impacts.  

Keywords: automation, change, power, systems, values, ethics, judgement, intuition, consistency, transparency, efficiency, algorithm, accuracy, reliability, equity, costs, feasibility


Refer to HL paper 1 Section B markbands when awarding marks. These can be found under the "Your tests" tab > supplemental materials > Digital society markbands and guidance document.

Examiners report

[N/A]

Syllabus sections

Topic 5: HL extension » 5.1 Global well-being
Topic 2: Concepts » 2.1 Change
Topic 3: Content » 3.1 Data
Topic 3: Content » 3.2 Algorithms
Topic 4: Contexts » 4.2 Economic
Topic 2: Concepts » 2.3 Identity
Topic 2: Concepts » 2.4 Power
Topic 4: Contexts » 4.5 Human knowledge
Topic 2: Concepts » 2.6 Systems
Topic 2: Concepts » 2.7 Values and ethics
Topic 2: Concepts
Topic 3: Content
Topic 4: Contexts
Topic 5: HL extension

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