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Date May 2021 Marks available 4 Reference code 21M.2.SL.TZ0.3
Level Standard level Paper Paper 2 Time zone Time zone 0
Command term Explain Question number 3 Adapted from N/A

Question

Buzza

Jo and Demi Straus established Buzza, a partnership, in 1999. Buzza manufactures women’s fashion accessories, such as handbags and scarves. Jo, a gifted designer, directs the design team. Demi, a business graduate, organized the business by function. She manages most of those functions.

In 2012, they converted Buzza to a private limited company to help obtain finance for the business’s expansion. Jo and Demi retained 60 % ownership between them.

Because of the brand’s reputation, Buzza can recruit creative graduates from design universities. Graduates receive 12-month contracts, which are renewed only if Buzza accepts their designs. Buzza tells graduates that, generally, only half of all contracts are renewed. The average age in the design team is 26. Labour turnover in the design team is much higher than in similar exclusive brands.

Wealthy consumers interested in the latest fashions find Buzza a highly desirable and exclusive brand. Only approved retail outlets sell Buzza products. New collections are produced four times a year. At the end of each season, retailers return unsold products to Buzza. Last year, these unsold products were valued at $15 million. At present, Buzza sends returned products to an incinerator plant to be destroyed. A recent television documentary revealed that Buzza incinerates perfectly good products, which led to damaging social media comments.

In response to the negative publicity, Jo and Demi are considering two options:

Option 1: Sell surplus products at greatly reduced prices on its website.

Option 2: Break down returned products to recover raw materials for re-use in future products. This process of breaking down returned products will be time consuming and costly.

State three of Buzza’s main business functions.

[2]
a.

Explain one advantage and one disadvantage to Buzza of operating as a partnership.

[4]
b.

Explain one advantage and one disadvantage of the high labour turnover of designers at Buzza.

[4]
c.

Discuss the two options that Jo and Demi are considering.

[10]
d.

Markscheme

PLEASE NOTE: This content is not included in the syllabus for 2024 exams onward. Related parts of this multi-part question may be used.

Possible answers include:

Candidates must use the traditional business functions, such as those noted above (or others which are traditionally listed in textbooks). Do not accept terms inspired by the stimulus itself (R & D, for example).

For [2], candidates must state 3 (or more) of the above.
For [1], candidates must state 2 of the above.
If a candidate states only one business function, award [0].

a.

Advantages include:

Disadvantages include:

Each partner is liable for actions by other partners.

Accept any other relevant advantage or disadvantage.

Mark as 2 + 2.

For [2], candidates must identify an advantage or a disadvantage, explain it, and apply it to the stimulus.

b.

Advantages and disadvantages can apply to Buzza OR to the designers themselves.

Advantages include:

Disadvantages include:

Accept any other relevant advantage or disadvantage.

Mark as 2 + 2.

For [2], candidates must identify ad advantage or a disadvantage, explain it, and apply it to the stimulus.

c.

Refer to Paper 2 markbands for 2016 forward, available under the "Your tests" tab > supplemental materials.

Option 1: Sell surplus products at greatly reduced prices via its website.

Option 2: Break down returned products to recover raw materials to re-use in future products. This process will be costly.

No details are provided as to the actual costs of incineration or of breaking down products to re-use in future season products. Candidates in the 7+ mark range would be expected to refer to this and the need for more information before coming to a final decision.

 Marks should be allocated according to the paper 2 markbands for May 2016 forward. 

d.

Examiners report

Many candidates could name three main business functions. When candidates drew from the stimulus, they gave incorrect answers.

a.

Many candidates knew an advantage and a disadvantage of a partnership and generally applied the advantage to the stimulus. Fewer applied the disadvantage to the stimulus.

b.

Most candidates earned at least partial marks on this question. Many could apply the advantage of labour turnover to the stimulus. Though most knew a disadvantage of labour turnover, many candidates did not apply it to the stimulus.

c.

As noted above, many candidates knew the expectations of the ten-mark question and did a solid job. Candidates often made detailed use of the stimulus.

d.

Syllabus sections

Last exams 2023 » Unit 2: Human resource management » 2.1 Functions and evolution of human resource management » Labour turnover
First exams 2024 » Unit 2: Human resource management » 2.4 Motivation and demotivation » 2.4.3 Labour turnover
Last exams 2023 » Unit 2: Human resource management » 2.1 Functions and evolution of human resource management
First exams 2024 » Unit 2: Human resource management » 2.4 Motivation and demotivation
Last exams 2023 » Unit 2: Human resource management
First exams 2024 » Unit 2: Human resource management
Last exams 2023
First exams 2024

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