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2.7 Industrial/employee relations

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Sub sections and their related questions

2.7.1 Sources of conflict in the workplace

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2.7.2 Approaches to conflict in the workplace by: employees—collective bargaining, work-to-rule and strike action, employers—collective bargaining, threats of redundancies, changes of contract, closure and lockouts

2.7.3 The following approaches to conflict resolution: Conciliation and arbitration, Employee participation and industrial democracy, No-strike agreement, Single-union agreement