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Syllabus

The following methods of managing quality: quality circle, benchmarking, total quality management (TQM)

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Last exams 2023 » Unit 5: Operations management » 5.3 Lean production and quality management (HL only) » The following methods of managing quality: quality circle, benchmarking, total quality management (TQM)

Description

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Directly related questions

18M.1.HL.TZ0.4c:
Refer to Afghan Sun case study SL/HL P1 May and Nov 2018.

Explain how total quality management (TQM) could help AS improve the quality of its products.
19N.1.HL.TZ0.4c:
With reference to Accord, explain one advantage and one disadvantage of using total quality management (TQM).

Sub sections and their related questions

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