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Date November 2018 Marks available 20 Reference code 18N.2.SL.TZ0.7
Level Standard level Paper Paper 2 Time zone Time zone 0
Command term Examine Question number 7 Adapted from N/A

Question

With reference to an organization of your choice, examine the impact of globalization on change in operations management.

Markscheme

Marks should be allocated using the paper 2 markbands for May 2016 forward, section C available under the "Your tests" tab > supplemental materials. With further guidance below.

N.B.: examiners should include a breakdown of each mark awarded per criterion and a brief note explaining the mark awarded at the end of each candidate’s response.

The main aim of paper 2 (SL or HL) section C is to assess candidates’ understanding of the six major concepts (change, culture, ethics, globalization, innovation, strategy) within a business context. Candidates are to demonstrate their understanding through an organization of their choice. The expectation of the use of an organization is to allow assessment of the depth of candidates’ understanding through their ability to apply the
concepts and their knowledge.

Assessment of candidates’ knowledge of the organization itself is not an aim of the assessment. If a candidate makes minor factual errors and these minor errors have no genuine bearing on whether the candidate understands the concepts, examiners should not penalize. For example, a minor error of historical fact (the year when a company was founded, or the year in which a change was implemented) which has no genuine bearing on candidates’ understanding of the concepts does not warrant penalty.

It is expected that the candidate explains the chosen theoretical direction / content of their response.

Additional guidance in relation to the assessment criteria
For each criterion, the aim is to find the descriptor that conveys most accurately the level attained by the candidate, using the best-fit model. It is not necessary for every single aspect of a level descriptor to be met for that mark to be awarded.

If only one concept is addressed:

Where the question asks for impacts of two concepts on content, examiners must allow for unbalanced treatment of the two concepts throughout a candidate’s response. One concept may be more significant than the other.

In section C, the question rubric explicitly states that “organizations featured in sections A and B and in the paper 1 case study may not be used as a basis” to candidate’s answers to questions 6, 7 and 8. When this happens please award marks as follows:

Criterion A
Award a maximum of [1]. The business management content cannot be relevant if the organization is fictitious.

Criterion B
0 marks – there is no connection to a real-world organization.

Criterion C
Award a maximum of [1]. The arguments cannot be relevant if the organization is fictitious.

Criterion D
Mark as normal.

Criterion E
Award up to a maximum of [1]. The individual and/or group perspective(s) cannot be relevant if the organization is fictitious.

Criterion B
For [2]: “…connection is not developed” should be treated the same as superficial.

Criterion C

Criterion D

Criterion E

Examiners report

[N/A]

Syllabus sections

Last exams 2023 » Unit 5: Operations management » 5.1 The role of operations management » Operations management and its relationship with other business functions
Last exams 2023 » Unit 5: Operations management » 5.1 The role of operations management » Operations management in organizations producing goods and/or services
Last exams 2023 » Unit 5: Operations management » 5.1 The role of operations management » Operations management strategies and practices for ecological, social (human resource) and economic sustainability
Last exams 2023 » Unit 1: Business organization and environment » 1.6 Growth and evolution » The role and impact of globalization on the growth and evolution of businesses
Last exams 2023 » Unit 5: Operations management » 5.1 The role of operations management
Last exams 2023 » Unit 1: Business organization and environment » 1.6 Growth and evolution
Last exams 2023 » Unit 1: Business organization and environment
Last exams 2023 » Unit 5: Operations management

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