| Date | November 2020 | Marks available | 2 | Reference code | 20N.1.SL.TZ0.1 |
| Level | SL | Paper | 1 | Time zone | no time zone |
| Command term | Outline | Question number | 1 | Adapted from | N/A |
Question
Outline one feature of a word processor that could reduce the amount of typing required when writing letters.
State the purpose of technical documentation provided with software.
Markscheme
Award [2 max].
Auto-correct/short sequences/codes;
can be used to represent longer phrases;
Mail merge;
allows production of many letters by only typing the (body of a) letter once;
Voice recognition;
allows easy entry of text;
Award [1 max].
Technical documentation explains how to install software;
Technical documentation describes the hardware configuration/operating system needed(to install this software);
Examiners report
Candidates were generally able to name or describe a feature of a word processor that could reduce the amount of typing required when writing letters. Candidates who named a feature and described it achieved both marks.
A small number of candidates recognised the role of technical documentation in the installation of software or in identifying the hardware requirements of a program. However, many answers were seen in which candidates described user documentation.
