Define the term client.

Identify one stakeholder to be considered when planning the new system.

Identify one advantage of direct observation.

Outline why a prototype would be used to demonstrate the proposed system to the client.

Define the term peripheral.

Outline one consequence of not involving end-users in the design and testing stages.

Outline one consequence of not including all stakeholders in the design of the new system.

Describe two appropriate techniques to gather the information needed to find a suitable solution for the updated system.

Identify two features that could be used to improve the accessibility of the new user interface.

The medical centre is concerned about the privacy of the data it is storing and has to make decisions concerning:

• access to the data stored on this system
• storing the data locally or through the use of a cloud service.

Discuss the issues that should be considered before making these decisions.

Outline one social issue associated with this process.

Discuss the social and ethical issues associated with the introduction of a new computer system.

Outline one reason why visual displays on a computer screen can create difficulties for some people.

Identify one common feature found in the user interface of application software to improve its usability.

In the context of the networked world, state the role of a server.

Identify two roles that a computer can perform in a network.

Outline one method of collecting information from stakeholders concerning the requirements for a new system.

Describe one method by which systems requirements can be obtained from the stakeholders.

Outline one feature of a word processor that could reduce the amount of typing required when writing letters.

State the purpose of technical documentation provided with software.

Define the term server.

Identify two usability factors that need to be considered in the design of a website.

The company is considering sharing its customers’ data with marketing organizations.

Explain why there could be ethical issues for the company when sharing its customers’ data.

Explain the functions performed by the server in this situation.

Describe the role of a router in this network.

Identify one disadvantage of direct observation. 

Explain the ethical issues that may arise from the collection of information for this model.